EL1 Manager, Industry Education & Outreach

About the opportunity 

As the Industry Education and Outreach Manager, you will oversee the planning, execution, and delivery of projects undertaken by this team, in close collaboration with subject matter experts across the various AUSTRAC offices.

A willingness to travel interstate occasionally to support activities to deliver education products, along with an ability to be adaptable and exercise initiative in a dynamic, high-tempo work environment with competing priorities.

The Industry Education and Outreach team’s primary role is to engage with AUSTRAC’s regulated businesses to promote their understanding of their AML/CTF obligations and their financial crime risks.

To facilitate this the team produce and create digital education content, such as e-Learning modules, videos, animations, and podcasts, across a variety of channels.

What are we looking for

While we are looking for these capabilities, we consider transferrable skills and encourage applicants who embody AUSTRAC's culture and values to apply.

• Lead and Supervise - Takes responsibility for managing work area including assigning and managing workloads, identifying resource needs and ensuring workplace goals are accomplished within deadlines.
• Deliver Client Focused Results - Seeks feedback from stakeholders to gauge performance, is accountable, and takes personal responsibility for own and team services provided to clients.
• Communicate Effectively - Communicates constantly and meaningfully with employees and leads and facilitates discussion, debate and feedback.
• Plan and Organise - Takes responsibility for managing work area including assigning and managing workloads, identifying resource needs and ensuring workplace goals are accomplished within deadlines.

Key Duties

Under limited direction from the Director of Industry Education and Outreach:

• Lead a multi-disciplinary team that supports reporting entities through a range of digital education products to understand their AML/CTF obligations and financial crime risks.
• Coordinate, develop and deliver education products to groups of reporting entities and industry on a variety of AML/CTF topics.
• Ensure digital products meet the needs of the audience and are able to be understood by a broad section of businesses that have obligations under the AML/CTF Act.
• Manage the end-to-end delivery of assigned projects, including planning, execution, monitoring, and closure.
• Build and maintain strong relationships with stakeholders to ensure collaboration and project success, including Facilitating communication to ensure alignment and to resolve conflicts.

Eligibility 

To be eligible for this role you:

• Must be an Australian citizen at the time you apply.
• Will need to undertake AUSTRAC’s pre-engagement checks.
• Will need to obtain and maintain an ongoing Baseline Security Clearance

Affirmative Measures

This vacancy is also being advertised under Affirmative Measures, to apply under Affirmative Measures you must be an Aboriginal and/or Torres Strait Islander person. For more information, please visit the APSC Guide for Aboriginal and Torres Strait Islander applicants.

To be eligible to apply under Affirmative Measures provisions:

• Must be of Aboriginal or Torres Strait Islander descent and/or identify as Aboriginal or Torres Strait Islander.
• Provide evidence that you are an Aboriginal and/or Torres Strait Islander person.

*Please indicate in your application if you are applying under Affirmative Measures, by ticking the relevant box in the application form.

Why AUSTRAC?

Flexible, hybrid work environment: We are committed to providing flexibility in working arrangements to recognise the importance of balancing work commitments with family, caring and other personal commitments of employees outside of work. AUSTRAC currently operates under a hybrid work arrangement.

Diversity and Inclusion: Our core values of diversity, inclusion, and integrity drive everything we do. We actively encourage applications from Indigenous Australians, people with disabilities, LGBTQIA+ individuals, people with diverse linguistic and cultural backgrounds, and those of mature age. We recognise that united behaviours and mindsets will support our agency today and guide us into the future.

Employer of Choice: We have a strong reputation as an Employer of Choice, renowned for our exceptional work culture and outstanding employee census results which highlight our dedication to creating a positive and engaging environment.

Closing Date

Applications close at 11:30 pm on 24 August 2025

For enquiries, please contact: Leeann King at [email protected]

Further details available at:

https://www.austrac.gov.au/about-us/work-with-austrac