APS6 Specialist, Communications

About the opportunity 

The Specialist, External Communications and Specialist, Internal Communications are key members of AUSTRAC’s two communications teams.

The roles are responsible for supporting the communications function at AUSTRAC. They work closely with their stream leads and other team members to deliver impactful communications, in partnership with stakeholders.

The External Communications team is part of the Education and Industry Engagement branch. They lead communication with AUSTRAC’s reporting entities and other external stakeholders. They ensure targeted and effective communications with these key audiences. They also manage AUSTRAC’s external communication channels, including AUSTRAC’s quarterly newsletter InBrief, the AUSTRAC website, bulk emails and social media channels.

The Media and Internal Communications team is part of the Office of the CEO branch. They lead communications with AUSTRAC staff and manage public affairs through media engagement. The internal communications function plans, executes, and evaluates communications strategies to achieve specific organisational goals, such as supporting AUSTRAC’s change and transformation. They deliver messages across channels including the intranet, CEO communications and all staff newsletters to enable shifts in how we work.

What are we looking for

While we are looking for these capabilities, we consider transferrable skills and encourage applicants who embody AUSTRAC's culture and values to apply.

• Apply specialist communications expertise - Demonstrates a high level of capability in applying specialist and technical communications skills and knowledge, and provides sound advice and quality assurance.
• Apply creative and innovative approaches to communication - Initiates new ideas, approaches or insights to improve and resolve communication problems., and demonstrates good judgement in applying creative solutions and innovative approaches.
• Write and Report - Effectively adapts communication style and the technical complexity of the message to meet readability goals and audience levels of understanding, and writes clearly, succinctly and correctly, structuring information to meet the needs of the target audience.

Key Duties

The Specialists, under limited direction, are responsible for a combination of the following duties as relevant to their team:

• Developing, implementing and evaluating communications plans, products and activities in consultation with various stakeholders.
• Providing strategic communications advice to business areas across the agency, and working in partnership with them to deliver high quality outcomes.
• Planning, developing, implementing and evaluating internal and external communications activities for a range of audiences.
• Managing communications across multiple channels and products such as web, social media, intranet, email, visual assets, video, newsletters and guides.
• Identifying new and innovative ways to improve AUSTRAC’s communications function, including optimising channels and activities.
• Ensuring consistency in the quality of agency publications, including reviewing for accessibility, alignment with government style and agency brand.
• Supporting the delivery of change messages for specific stakeholders and business outcomes.

Eligibility 

To be eligible for this role you:

• Must be an Australian citizen at the time you apply.
• Will need to undertake AUSTRAC’s pre-engagement checks.
• Will need to obtain and maintain an ongoing Negative Vetting 1 Clearance

Affirmative Measures

This vacancy is also being advertised under Affirmative Measures, to apply under Affirmative Measures you must be an Aboriginal and/or Torres Strait Islander person. For more information, please visit the APSC Guide for Aboriginal and Torres Strait Islander applicants.

To be eligible to apply under Affirmative Measures provisions:

• Must be of Aboriginal or Torres Strait Islander descent and/or identify as Aboriginal or Torres Strait Islander.
• Provide evidence that you are an Aboriginal and/or Torres Strait Islander person.

*Please indicate in your application if you are applying under Affirmative Measures, by ticking the relevant box in the application form.

Why AUSTRAC?

Flexible, hybrid work environment: We are committed to providing flexibility in working arrangements to recognise the importance of balancing work commitments with family, caring and other personal commitments of employees outside of work. AUSTRAC currently operates under a hybrid work arrangement.

Diversity and Inclusion: Our core values of diversity, inclusion, and integrity drive everything we do. We actively encourage applications from Indigenous Australians, people with disabilities, LGBTQIA+ individuals, people with diverse linguistic and cultural backgrounds, and those of mature age. We recognise that united behaviours and mindsets will support our agency today and guide us into the future.

Employer of Choice: We have a strong reputation as an Employer of Choice, renowned for our exceptional work culture and outstanding employee census results which highlight our dedication to creating a positive and engaging environment.

Closing Date

Applications close at 11:30 pm on 22 June 2025

For enquiries, please contact: [email protected]