Housing Officer – Eastern Region

• Work Type/s: full time, ongoing contract
• Location: Based in Melbourne (Fitzroy North)
• Applications close: 17 April 2025

Aboriginal Housing Victoria’s vision is to ensure that Aboriginal Victorians secure appropriate, affordable housing as a pathway to better lives and stronger communities.

Aboriginal Housing Victoria (AHV) is an Aboriginal[1] community organisation responsible for managing more than 1,600 rental properties for Aboriginal people living in Victoria.

Our vision is to ensure that Aboriginal Victorians secure appropriate, affordable housing as a pathway to better lives and stronger communities.

In addition to being the largest Aboriginal Registered Housing Agency in Australia, AHV is the lead agency for Victoria’s Aboriginal housing and homelessness policy, Mana-na woorn-tyeen maar-takoort. As the housing and homeless policy lead in the Victorian Aboriginal community, AHV has responsibility to work in partnership with the Government to secure the resources and reforms to implement the policy, while we support sector development to empower Victoria’s Aboriginal community to determine its chosen housing future.

AHV's housing services are targeted to those most in need of support. Through the provision of secure housing by an Aboriginal rental provider, AHV helps strengthen and maintain Aboriginal communities and cultural ties.

We are seeking applications from highly motivated, reliable people who are keen to work in an Aboriginal organisation that is taking the next step towards self-determination and self-management by ensuring that the organisation is able to maintain a sustainable and financially viable housing portfolio across Victoria for Aboriginal people.

The Housing Officer (HO) reports to the Senior Housing Officer. The HO role is responsible for establishing sustainable tenancies with AHV’s client base, including undertaking property management duties with a complex client base. Housing Officers are required to build relationships with support services in their region to assist clients and support community capacity building.

We are looking for someone with awareness of Aboriginal cultures and the issues affecting Aboriginal people in contemporary Australia. They will bring a client centred focus to the role whilst being able to work within the legislative framework. Key attributes and skills required for the role include:

• Awareness and appreciation of Aboriginal societies and cultures and an understanding of the issues affecting Aboriginal people in contemporary Australia and the diversity of circumstances of Aboriginal people.
• Knowledge of the tenancy and property management requirements of an Aboriginal housing provider or public housing provider, including the Residential Tenancies Act 1997, and other relevant legislation (or a demonstrated ability to acquire that knowledge quickly).
• Demonstrated capacity to work autonomously and to operate at a high level of personal responsibility for the effective completion of tasks.
• Experience working effectively with clients with complex needs and an ability to effectively and confidently manage conflict.
• Demonstrated ability to work collaboratively with AHV colleagues and management, external services and government organisations in order to achieve positive outcomes.
• The ability to monitor data integrity and apply appropriate procedures for maintaining accurate records.
• Strong attention to detail and exceptional time management skills with the ability to prioritise a demanding workload and remain solution-focused.
• Proven experience with the Microsoft Office suite and ability to learn new software programs.

This position will be based in our Fitzroy North office with travel required.

To apply, please submit a resume and cover letter addressing the key selection criteria in the position description at https://www.ahvic.org.au/about/ahv-careers by COB 17 April 2025.

Applications should be sent to [email protected] using the subject line: Housing Officer

Please direct enquiries about the position to Leonie on 0474 741 190.

[1] Throughout this document the term “Aboriginal” is used to refer to both Aboriginal and Torres Strait Islander people.